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Is Thread regulated by the FDA?

As a sports nutrition company focused on adolescent athletes, Thread Performance adheres to industry standards and regulations. However, it's important to note that dietary supplements, including sports nutrition products, are not approved by the FDA in the same way that prescription drugs are. Instead, the FDA regulates these supplements under a different set of rules for dietary supplements, which requires that we ensure the product is safe, the labeling is accurate, and that the products do not contain harmful substances. Thread Performance is committed to complying with all FDA guidelines to ensure the quality and safety of our products.

Can I take Thread Supplements with my medication?

At Thread Performance, we take great care to ensure our supplements are safe. However, because individual responses to supplements can vary, especially when taken with prescription or over-the-counter medications, it's important to proceed with caution. We recommend consulting with your physician—preferably the one who prescribed your medications—before starting any new supplement regimen. This is the best way to ensure that there are no interactions between your medications and the supplements from Thread Performance. [ANG1] 

Do Thread Products have any side effects?

Thread Performance takes pride in the fact that our customers have not reported any adverse side effects from using Thread since we launched. We are committed to delivering products that are both safe and effective. We advise you to monitor your health while using our products and consult with a healthcare provider if any issues arise. If you have any questions or need further assistance, our customer support team is readily available to help.

How do I know that Thread's Products work?

At Thread Performance, we are dedicated to providing high-quality, effective sports nutrition supplements formulated for adolescent athletes. We understand the importance of evidence-based claims, which is why our formulations team works diligently to ensure that our claims are supported by rigorous double-blind, placebo-controlled studies. 

 By working closely with our formulations team to align with strict scientific protocols, we ensure that our supplements meet the demanding standards of sports performance and support the overall health and well-being of young athletes. Choosing Thread Performance means selecting products that are not only carefully formulated but also scientifically validated for their effectiveness.

What age can I start taking Thread Products?

At Thread Performance, our sports nutrition products are specifically formulated to support the developing bodies of young athletes. We ensure that our products have passed three levels of regulatory standards, underscoring our commitment to quality and safety.

While individual needs can vary, we generally recommend our products for individuals aged 10 and older. However, if you are under the age of 18, we advise you consult with a legal guardian or your physician before starting any new supplement regimen. This helps ensure that the products align well with your specific health needs and developmental stage. At Thread Performance, we are dedicated to supporting young athletes in their sports and health goals safely and effectively.

What is Thread's return policy?

At Thread Performance, we stand behind the quality and effectiveness of our sports nutrition products, designed specifically for adolescent athletes. We want you to feel confident and satisfied with your purchase, which is why we offer a no-questions-asked, money-back guarantee.

Return Policy Details:

Time Frame: You have 30 days from the date of purchase to initiate a return.

Condition: To qualify for a full refund, products do not need to be returned in their original condition or packaging.

Process: Simply contact our customer service team, and we will guide you through the steps to return the product and process your refund.

Refund: Once your return request is approved, we will process your refund promptly to the original method of payment.

Shipping:The cost of shipping the return is $8.25, which will be deducted from your refund amount. We will provide you with a return shipping label.

We hope this policy provides you with the peace of mind to try our products risk-free. Our goal is to support the health and performance of young athletes with the highest quality supplements. If you're not completely satisfied, we're here to make things right.

How should I store my Thread Products?

For maintaining the effectiveness and quality of your Thread Performance supplements, proper storage is crucial. Here are some guidelines to ensure your supplements remain in optimal condition:

Keep in a Cool, Dry Place: Store your supplements away from direct sunlight, heat, and moisture. A pantry or a cupboard away from appliances, radiators or heatersis recommended.

Avoid Humidity: Bathrooms and kitchens can often be humid. Storing supplements in these rooms might affect their potency and shelf life.

Use Original Packaging: Keep your supplements in their original containers, which are designed to protect the contents from air and light.

By following these storage tips, you can help ensure that your supplements retain their intended effectiveness and throughout their shelf life.

What payment methods do you accept?

Here are the payment options you can use to buy our sports nutrition products:

Credit and Debit Cards: We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover.

Online Payment Services: You can also use popular online payment services such as PayPal, Apple Pay, and Google Pay for secure and quick transactions.

Do you offer a subscription discount?

Yes, at Thread Performance, we offer a subscription service that features up to a 20% discount for our subscribers. This is a great way to save on our sports nutrition products while ensuring you consistently receive the supplements you need for your athletic training and performance.

Is this product NSF certified?

We are currently in the process of obtaining NSF for Sport certification for our products. At Thread Performance, we prioritize the safety and efficacy of our products, and achieving this certification is an essential step in ensuring our commitment to the highest standards. While we are in pending status, rest assured that we are diligently working towards final approval. We appreciate your patience and understanding as we complete certification. Stay tuned for updates on our certification status!

Can I break open my capsules and put them in a food/drink of my choosing?

Yes, you can break open our capsules and mix the contents with a drink or food of your choice. Our formulation does not contain any time-released components, making it safe and effective to consume in this manner. If you have difficulty swallowing capsules, we encourage you to try this method to ensure you can still enjoy the benefits of our products.

Do you ship internationally?

Currently, we do not offer shipping outside of the United States. However, we are working towards making our products available globally in the near future. Please check back with us for updates on international shipping options as we expand our reach to serve athletes worldwide.

Do Thread Product's contain allergens?

To ensure your safety, please check the product pages and the back of our packaging for detailed allergen information. Currently, our Daily Fuel product is the only one that contains commonly known allergens, specifically milk and tree nuts (coconut). If you have any concerns or specific allergen questions, feel free to contact our customer service team for more information.